In a recent article the New York Times asked “Can We Build a Safer Internet?” They examined whether the harassment and hateful internet of today could one day change for the better and discussed the issue with Co-Director Batya Friedman:
“The question for designers of online communities, she said, is ‘how do we either create virtual norms that are comparable, or how do we represent those things so that people are getting those cues, so they modulate their behavior?'”